Private tenants and homeowners

Your landlord's responsibilities, your rights and responsibilities and ending a tenancy.

Find out if we can you help you with problems coming from another property or in your property.

What to do if you’ve been charged unlawful fees by your landlord or letting agent.

Tell us about a property that you think should have a licence, but doesn't.

Find out what to do if you’re struggling to pay your mortgage and are in arrears.

What a rogue landlord is and how to report one.

What a rent repayment order is, who can apply, how to apply, what it costs, how to get help to apply.

Who to contact if you need a property inspected for immigration.

Make your home more energy efficient and reduce your energy usage.

Using solar panels to generate clean, renewable energy.