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Find a home to rent with a private landlord
How to find a home to rent with a private landlord, and why this may be the best option for you.
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Private tenant information guide
Your landlord's responsibilities, your rights and responsibilities and ending a tenancy.
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Problems with your property
Find out if we can you help you with problems coming from another property or in your property.
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Harassment and unlawful eviction, advice for tenants
Help if you're being harassed or have been unlawfully evicted by your landlord.
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How to get back unlawful fees from your landlord
What to do if you’ve been charged unlawful fees by your landlord or letting agent.
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Unlicensed property
Tell us about a property that you think should have a licence, but doesn't.
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Get help with home repairs
What you can use a repairs loan or grant for, types of loans and grants and how to apply.
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Help with mortgage debt
Find out what to do if you’re struggling to pay your mortgage and are in arrears.
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Report a rogue landlord
What a rogue landlord is and how to report one.
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Report someone renting a shed, garage or garden shelter to live in (beds in sheds)
What a ‘bed in a shed’ is, how to tell us about someone paying to live in one, what we’ll do after you tell us.
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Apply for a rent repayment order
What a rent repayment order is, who can apply, how to apply, what it costs, how to get help to apply.
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Immigration property inspection
Who to contact if you need a property inspected for immigration.
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Energy efficiency at home
Make your home more energy efficient and reduce your energy usage.
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Get a grant or loan to improve your home energy efficiency
Make your home more energy efficient and reduce your energy usage.
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Solar panels
Using solar panels to generate clean, renewable energy.
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Damp and mould in your home
Types of damp and what causes it, how to prevent damp and mould, what to do if there’s damp or mould in your home.