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Private tenants and homeowners

Help for private landlords
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Help for council tenants
  • Renters’ Rights Act

    What the Renters' Right Act is and how it might affect you.

  • Find a home to rent with a private landlord

    How to find a home to rent with a private landlord, and why this may be the best option for you.

  • Problems with a rented property

    Find out if we can help you with problems in your property, if you're a private tenant

  • Problems with a landlord or letting agent

    Report a problem, or get advice about your private landlord

  • Guide to renting privately

    Your landlord's responsibilities, your rights and responsibilities and ending a tenancy.

  • Private homeowners

    Get help with repairs, mortgage debt or energy efficiency

  • Report someone renting a shed, garage or garden shelter to live in (beds in sheds)

    What a ‘bed in a shed’ is, how to tell us about someone paying to live in one, what we’ll do after you tell us.

  • Immigration property inspection

    Who to contact if you need a property inspected for immigration.

  • Damp and mould in your home

    Types of damp and what causes it, how to prevent damp and mould, what to do if there’s damp or mould in your home.

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