Contact information for emergencies, swing bridge use, lock gate operations and general enquiries.

Emergencies

Call 999

Ask for the appropriate emergency service

Bristol Harbour Office

Call 0117 903 1484

General harbour enquiries and swing bridge operations

Bristol Harbour Office

Harbour Office, Underfall Yard, Cumberland Road, Bristol, BS1 6XG

Tel: 0117 903 1484
Fax: 0117 903 1487
Email: harbour.office@bristol.gov.uk
VHF Radio: Channel 73, call-sign Bristol Floating Harbour

Cumberland Basin lock gate operations

The Watch House

The Watch House, Cumberland Basin, Lock Entrance, Brunel Lock Road, Bristol BS1 6XG

Tel: 0117 927 3633 (Between tidal watches, callers are connected to an answering machine)
Email: docks.office@bristol.gov.uk
VHF Radio: Channel 14, call-sign City Docks Radio

Entering Netham Lock

The Lock Keeper's Office

Lock Keeper's Office, Netham Lock, Netham Road, Bristol BS5 9PQ

Tel: 0117 977 6590
Mob: 0779 509 4358

Contact information

Harbour Office

Underfall Yard
Cumberland Road
Bristol, BS1 9NE

Email: harbour.office@bristol.gov.uk
Phone: 0117 903 1484

VHF Radio

Channel 73, call sign Bristol Floating Harbour.

Opening Hours

Open for general enquiries, licensing and commodities daily (except Christmas Day) as follows:

Summer (BST)

Harbour Office: Monday to Sunday, 08.30am to 4.30pm
Emergency Service: Duty Officers are on call between 07.30am and 10.00pm

Winter (GMT)

Harbour Office: Monday to Sunday, 10am to 3pm
Emergency Service: Duty Officers are on call between 9am and 5pm