What the Education Welfare Service does, how to make a pupil tracking referral, and tell us about an addition to or deletion from your school's roll.
What the Education Welfare Service does
The Education Welfare Service (EWS):
- gives high quality professional support to make sure that parents and carers fulfil their statutory obligation to send their child to school regularly
- tracks pupils who go missing from school
- makes sure that young people who have part-time jobs or perform in entertainment are safe and protected from harm
School attendance
All children should go to school every day unless there's an unavoidable reason like illness.
Pupils should never miss school for reasons like shopping, birthdays or to wait in for a repair person or a delivery.
Parents and carers commit an offence if a child doesn't attend school regularly and the school hasn't agreed the absence.
Before you fill in a form
You must read:
- the pdf Children Missing Education BCC Guidance (1.04 MB) for adding and deleting pupils from roll at non-standard transition points
- the pdf Ethnicity Codes document (102 KB)
Make a Pupil Tracking referral
Use this form when:
- you've been advised the pupil has moved out of the area but you do not have a new address for them: check Children Missing Education guidance: reasons 5, 6 and 8, before making a Pupil Tracking Referral
- the pupil hasn't returned from a planned leave of absence and your school's reasonable enquiries haven't located the pupil: check Children Missing Education guidance: reason 6, before making a Pupil Tracking Referral
- the pupil has ceased to attend the school and you've not been able to trace the pupil despite making reasonable enquiries: check Children Missing Education guidance: reasons 5, 6 and 8, before making the Pupil Tracking Referral
Make a pupil tracking referral
If you see an error on the form try resetting the form by holding down the 'ctrl' key and pressing 'F5' key.
Tell us about a deletion from your school's roll
Use this form if:
- you're deleting a pupil's name from the admissions register at a non-standard transition point
- you've sent us a Pupil Tracking Referral form, and we've agreed the deletion
- you've sent us a Child Missing Education Referral form because the pupil has moved out of the area and you have confirmation of their new address
If you see an error on the form try resetting the form by holding down the 'ctrl' key and pressing 'F5' key.
Tell us about an addition to your school's roll
Use this form when:
- you're adding a pupil's name to the admissions register at a non-standard transition point
- your school's Information Management System, for example SIMS, isn't connected to Bristol City Council via XVault
If you see an error on the form try resetting the form by holding down the 'ctrl' key and pressing 'F5' key.
Elsewhere on the web
Downloadable files
pdf Strategies in reducing unauthorised absence (30 KB)
pdf Who is a parent? (233 KB)
pdf Penalty notice school attendance leaflet (322 KB)
document Irregular attendance referral form (159 KB)
pdf School attendance information leaflet (246 KB)
pdf Code of conduct for penalty notice for offences committed after 19 August 2024 (230 KB)