About our website

Accessibility, the cookies we use, copyright and what we do with your personal data.

Tell us about any website problems or if you want to close your Bristol Account.

  • Privacy

    Your privacy is important to us and we take great care to protect it. We collect your personal details when you fill in a form, write us a letter, phone us or send us an email.

  • Cookies

    What cookies we use, why we use them and how you can manage them.

  • Close your Bristol Account

    How to close your online Bristol Account.

  • Website help

    Help with changing text size and colour, viewing documents, viewing BSL video, council social media and with Internet safety.

  • Website accessibility

    Our website accessibility statement, access to our information and services, where we know our site doesn't meet accessibility regulations and our plan to fix accessibility issues.

  • Copyright of website content

    This site is protected by copyright. It is published by Bristol City Council.

  • Problem with a form, page or Citizen Portal account

    Tell us about a problem with a form, page or Citizen Portal account.

Tell us about a problem with a form, a page, or an account