What to do if you're renting and your tenancy may come to an end
Your landlord must follow certain rules if they want to end your tenancy, depending on the type of tenancy you have.
Find out your tenancy type
If you're not sure about your type of tenancy, you can use Shelter's tenancy rights checker to find out more.
Once you know what type of tenancy you have, you can find out more about your rights as a private tenant Go to https://england.shelter.org.uk/housing_advice/private_renting (opens new window) on the Shelter website.
If your landlord has asked you to leave
Your landlord must tell you in writing if they want you to move out from their property.
In most situations verbal notice is not legal, even if you don't pay rent.
You can:
- find out more about what your landlord has to do if they want you to leave on the Shelter site Go to http://england.shelter.org.uk/housing_advice/eviction/eviction_notices_from_private_landlords (opens new window)
- read our pdf help pack for private tenants who have been given a notice to quit(85 KB)
Support to prevent your tenancy from ending
Staying in your current accommodation is often the best option for most tenants and landlords.
We may be able to help you stay in your current accommodation by:
- supporting you with rent arrears and making rent payments
- mediating with your landlord
- helping you with benefits issues
If you're in this situation and you need support from us, email private.renting@bristol.gov.uk with as much information as possible about your current circumstances.
Staying with friends or family
You may also want to think about staying with friends or family while you find somewhere more permanent to live.
If you need to find a new home
Every year we help hundreds of Bristol residents find and secure private rented accommodation.
Finding a home can be challenging, so we offer specialist support and financial assistance to help you succeed.
Find out more in our private tenant information guide
More guidance and information
Report a problem with your landlord or rented property
You can report a:
- rogue landlord, if they're not meeting their legal obligations to provide safe accommodation for you
- problem with your rented property such as damp, mould, overcrowding or disrepair
Harassment or illegal eviction
If you're being harassed by your landlord or think that you're being evicted illegally, you can get help from our Tenancy Relations Team.