Advice, support and information about the cost of living crisis

Pests, pollution, noise and food

  • Pest control

    Our pest control service, what pests we treat, how much our services cost and what you can do to deal with pests yourself.

  • Noise complaints

    What to do if you have a noise problem near your home or at work, which you can’t sort out yourself.

  • Dog and animal issues

    Report stray dogs, dog mess or dog attacks. Collect your dog from the Bristol Animal Rescue Centre. Report concern for the welfare of an animal.

  • Food safety

    Food hygiene ratings and food safety complaints.

  • Air quality and pollution

    Bonfires, air pollution, smoke control, report a problem with smoke, smells, or dust.

  • Water quality and pollution

    Report pollution, get the latest water quality test results and health information.

  • Light pollution

    What is it and what to do if you’re affected by it.

  • Japanese knotweed

    What is it and what to do if you find it.

  • Giant hogweed

    What is it and what to do if you find it.

  • Contaminated land

    What is it and how we deal with it.

  • Busking complaints

    How to make a complaint about a busker or street performer.

Tell us about a problem with a form, page or Citizen Portal account