-
Tenant fees act
What is a letting agent, what is a landlord, what the Tenant Fees Act 2019 covers and applies to, property guardians, other legislation you need to follow.
-
Regulations you must follow
Consumer Protection from Unfair Trading Regulations 2008 (CPRs) and Business Protection from Misleading Marketing Regulations 2008 (BPRs).
-
Redress scheme membership
What a redress scheme is, who needs to join one, what happens if you do not join.
-
CMP scheme membership
What you need to do if you’re a letting agent or property manager who holds client money.
-
Prohibited and permitted payments
What payments your letting agency is and is not allowed to request, what happens if you charge a prohibited payment.
-
Publishing fees and scheme information
What information you need to display in your premises and publish on your website, how you need to do this, what happens if you don’t.
-
Tenancy deposit protection
Government tenancy deposit schemes, when you need to protect a tenancy deposit, what happens if you don’t.
-
Energy performance and efficiency
Energy Performance of Buildings Regulations and Minimum Level of Energy Efficiency Standard.
-
Money laundering for letting agents
How letting agents can protect against money laundering.
-
Data Protection and GDPR for lettings agents
What regulation you need to comply with if you collect information about individuals.
-
Breaching letting agency legislation
What happens if you don’t comply with the Tenant Fees Act 2019 and other letting agency legislation.
-
Notice process
Notice of Intent, Final Notice, how and when to appeal a Final Notice.
-
Property listing terms for letting agents
Guidance on the consistent use of property listing and advertising terms for letting agents.
