Living in a flat

Caretaking services: contact us

Contact our caretaking service for a cleaning or site management issue, including laundry slots.
Caretaking services: responsibilities and site inspections

What we're responsible for and how we monitor our work through site inspections.
Council leaseholders

How to pay service charges and what you're responsible for if you've bought a council property.
Guide to living in a flat

Advice for people living in a flat.
Key fobs and communal keys

How to replace your keys or key fob.