Ways to pay your care and support contribution.
If you get a direct payment
We'll pay your direct payment into a bank account that you only use for the direct payments. You must pay your contribution into the same bank account to make sure that you have enough money to pay for your services and support.
If we send you an invoice
If we manage some or all of your services and support, we'll send you an invoice and a statement every four or five weeks. This will show you:
- how much you need to pay, including any money owing
- how you can pay
- details of all the services you've had in the last few weeks
Ways to pay your invoice
- online with a debit or credit card
- by telephone with our 24 hour automated payment line on 0117 979 0240
- direct debit
- standing order
- at any of our Citizen Service Points
- at any post office; we'll provide you with a special payment card
- by post using a cheque or postal order