We aim to follow the NHS standard for accessible information which came into effect on 31 July.
The NHS Accessible Information Standard directs and defines a specific, consistent approach to meeting the information and communication support needs of people whose needs relate to a disability, impairment or sensory loss.
- service users
It supports the communications needs of people using publicly funded adult care services. It also tells organisations how to make information accessible.
It makes sure that when people contact adult care and support services they have access to information they can understand and receive any communication support they need.