Important changes to Right to Buy discount from 21 November 2024
The maximum cash discount is currently £102,400 across England, except in London boroughs. Following the government's review of Right to Buy discounts, the maximum cash discount for the South West will be £30,000 from 21 November 2024.
Applications for the Right to Buy received by us before 21 November 2024 will be eligible for the current discounts.
For more information read the guide on your right to buy your home - GOV.UK
Right to Buy applications
If you want to make a new application, we are holding an open surgery at the Citizen Service Point, where a member of the team will take in your application.
You will also need to supply photo ID and proof of your current residency.
Location: Citizen Service Point, 100 Temple Street, Bristol, BS1 6AG
Opening hours:
Monday, 9am to 5pm
Tuesday, 9am to 5pm
Wednesday, 10am to 5pm
Thursday, 9am to 5pm
Friday, 9am to 5pm
Applications can't be handed in after 5pm. Alternatively, you can submit your applications via home.ownership@bristol.gov.uk.
Due to the high volumes of current applications we aim to update you within 4 weeks.
We'll check to see if you still want to proceed and where appropriate arrange for the surveyor or valuer to come to your property.
We may need to adjust how we carry out any initial interview with an applicant which may not be face to face.
Keeping you safe:
- before any visits to your home we'll call you to establish if it's safe to do so
- during visits, we'll follow social distancing guidelines and use personal protective equipment where appropriate
If you have not spoken to us about your application within the last 4 weeks, contact us on 0117 922 2200 or email home.ownership@bristol.gov.uk
Your property will be valued at the market value, based on the date of your application. Any discount will depend on how long you've had your tenancy for.
You're advised to get independent legal advice, and read the information on the Right to Buy website.
You must also make sure you have the funds needed to buy and maintain the property.
You have the right to buy if you:
- hold a secure tenancy
- have been a council tenant for at least three years
There are a number of reasons why you may not be able to buy your home through right to buy.
We'll take into account if you've been a council tenant before in another property, with another council or social landlord.
The Right to Buy scheme isn't suitable for everyone.
Some things to consider include:
- the property may have defects that could make finding a suitable mortgage difficult
- many of our homes are flats, which may have large annual service charges
We run a number of low cost home ownership schemes with local housing associations. You could consider these instead of the right to buy scheme.
You wouldn't be entitled to any discount if you use one of these schemes. The schemes are based on models of shared ownership.
When you fill in the RTB1 form, you'll also need to give us:
- photographic ID from the Acceptable Photographic Identification list
- one proof of current residency from the Acceptable Evidence of Residency list
The proof of current residency should be dated within one month of the date of your right to buy application.
- Make an appointment by calling 0117 922 2200.
Appointments can only be made on either a Tuesday or Thursday.
Appointments are at the Citizen Service Point at 100 Temple Street.
Each person applying will need to attend the appointment, bringing with them any relevant documentation.
Without the necessary identification, the application is incomplete and we can't process it.
If you have questions, contact the Right to Buy and Leasehold Services Team on 0117 922 2200 or email home.ownership@bristol.gov.uk.
You'll need to give us:
- one proof of photographic ID from the Acceptable Photographic Identification list
- one proof of current residency from the Acceptable Evidence of Residency list
Acceptable Photographic Identification
- current and valid passport
- biometric residence permit: current UK work permit
- current photo driving licence, full or provisional: UK/Isle of Man/Channel islands
- UK HM Forces ID
- current national identity card that includes a photo of applicant
- current citizen card that includes a photo of applicant
Acceptable Evidence of Residency
- original UK Bank or Building Society statement: not a downloaded internet copy
- valid bank or building society account opening confirmation letter
- original UK Credit Card Statement UK: not downloaded internet copy
- original UK financial statement, such as pension or endowment: not downloaded internet copy
- P45 or P60 statement UK and channel islands
- original UK council Tax statement: not downloaded internet copy
- UK and Channel Islands work permit or visa
- original UK utility bill: not downloaded internet copy
- original UK benefit statement such as pension or child benefit: not downloaded internet copy
- UK and Channel Islands central government or government agency document giving entitlement, such as DWP, Pensions, Employment Service, HMRC
- date valid EU National ID card
- date valid UK and Channel Islands cards that carry the PASS accreditation Logo
We can't accept handwritten letters, undated documents or junk mail as sufficient evidence of residency.
If you have questions, contact the Right to Buy and Leasehold Services Team on 0117 922 2200 or email home.ownership@bristol.gov.uk
If you're applying to join in with the Right to Buy, and you're not a tenant, you'll need to give us three pieces of Acceptable Evidence of Residency for the following periods:
- one form of evidence at the time of application
- one form of evidence 12 months before the application
- one form of evidence 6 months before the application
If you're married or in a civil partnership to the tenant and wish to join in the Right to Buy, we need:
- a copy of the Marriage Certificate or Civil Partnership Certificate
- one proof of residency from the list below at the time of the application
We'll send you a Response Notice (RTB2) in four to eight weeks. The notice will let you know if your claim has been accepted or not .
If we agree to sell, we'll send you an offer within eight weeks for a house or 12 weeks if you're buying a flat or maisonette, after the Response Notice (RTB2). We'll tell you:
- the valuation of the property, your discount and how it was worked out, and the sale price
- a description of the property, including improvements and defects
- estimates of any service charges (for a flat or maisonette) plus information of possible major works for the first five years
Once we get your notice claiming the right to buy, we'll only carry out health and safety repairs. We won't carry out general repairs, planned maintenance or improvements to your house.
If the property is a flat or maisonette we'll carry out repairs to the communal area as normal.
To report an emergency or communal repair, call the repairs team on 0117 922 2200. Lines are open Monday to Friday, 8.30 to 6pm.
To report an emergency repair out of hours call our emergency team on 0117 922 2050.
If you buy a flat or maisonette, you'll become a leaseholder, and you'll have to contribute to the maintenance and services to the building.
If you live in a flat or maisonette you'll become a leaseholder when you buy your home.
Once we get information about the cost of your flat we'll invite you to an interview at 100 Temple Street with a Right to Buy and Leasehold Services Officer. At the interview you'll get:
- full information about the implications of being a leaseholder
- the sale price of your property
We'll explain the rights and responsibilities that will be written into your lease. We'll also let you know:
- the purchase price
- any likely service charges
- any prospective major work over the next five years
The information you get will help you to decide if you wish to continue with the purchase.
If you decide to sell in the first five years, you'll have to pay back some or all of the discount you received.
- 100% of the discount in the first year
- 80% of the discount in the second year
- 60% of the discount in the third year
- 40% of the discount in the fourth year
- 20% of the discount in the fifth year
The amount you pay back depends on the value of your home when you sell it.
If you sign an agreement to transfer your home to someone else before you complete your purchase or within five years of buying your home you'll have to repay all of the discount.
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Telephone: 0117 922 2200
- Post: Right to Buy and Leasehold Services (100 TS), Bristol City Council, PO Box 3399, Bristol, BS1 9NE
You can speak to someone face to face by telephoning the Right to Buy and Leasehold Service and asking for an appointment.
Opening hours
- Monday to Thursday, 8.30am to 5pm
- Friday, 8.30am to 4.30pm