What to do if you see someone sleeping rough
Contact StreetLink
You can contact StreetLink Go to https://thestreetlink.org.uk/ (opens new window) if you want to report someone sleeping rough.
It will help if you can tell us:
- what clothes they're wearing
- any distinguishing features that could help us identify them
- where you saw them
There's no need to approach someone you don't know to ask them about their situation.
After you tell us
StreetLink sends details of the person to our local support service, St Mungo's, who will help them find somewhere to stay and give support. We fund St Mungo's to do this.
When you tell us, you can also ask StreetLink to let you know what happens after your report.
The more people know about StreetLink, the greater the chance people sleeping rough will be found and helped. You can make a difference by helping to spread the word.
People you've seen sleeping rough for a long time
Some people have a long history of rough sleeping, are known to local services and may need longer term support to help them leave the streets.
This can include people who suffer with mental health problems or who can't access services in the area in which they're sleeping rough.
You should still tell StreetLink if you're concerned about someone. Though it may take longer for you to notice anything changing, your report will make sure they are known to homeless services.
People drinking or begging
Some people who look as if they're sleeping rough may be drinking or begging, but in fact have somewhere to stay.
Getting in touch about someone you think may be rough sleeping is always better. Streetlink can find out if they need somewhere to stay or support from other services.
Concerns about someone's health
If you're concerned about someone rough sleeping who appears unwell or in need of medical attention:
- call emergency services on 999
- advise the person to go to a hospital A&E, walk in or minor injuries unit at the nearest hospital, if they're able to make their own way there
Spread the word using social media
Follow and share content from: