Replace your residents' parking permit

What to do if your residents' parking permit has been lost, stolen or destroyed.

If your paper permit has been damaged, lost or stolen you need to:

• fill in the get residents parking permit refund form
• apply for a digital permit

We'll send you a refund of the unused time  on your  paper permit within 15 working days of receiving your form.

You need to include a :

• loss number from the report your loss Go to https://www.reportmyloss.com/ (opens new window) online service if you lost your permit
• crime reference number from the Police if your permit was stolen

We'll send you a refund of the unused time  on your permit within 15 working days of receiving your form and a loss reference number or a crime reference number. 

Report loss or damage to your trader, landlord, medical or essential visitor permit

You can't apply for a digital trader, landlord, medical or essential visitor permit, you'll need to report the loss and fill in a change vehicle registration form if you need to change the vehicle registration on your permit.

Loss or damage to Customer permits

Customer Permits can't be refunded or replaced if lost, damaged or stolen.