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Bins and recycling collection dates
Find out when your bin and recycling collection days are.
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Order new bins, boxes and lids
Get replacements for lost or damaged bins, boxes, bags or lids and how to cancel an order.
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Missed bin or recycling collection
Report a missed collection, when we’ll return to collect and how to help make sure we don’t miss your collections.
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Bulky household item collection
Organisations that will collect items, free of charge, and book or cancel a bulky waste collection.
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What goes in your bins and boxes
What you should put in your bins, boxes and blue bag.
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Tips and recycling centres
Find a tip or recycling centre (reuse and recycling centre), when you can go and what we take.
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Garden waste and composting
Garden waste is normally collected every two weeks and is only available to domestic properties.
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Clinical household waste, including sharps
Arrange a collection of sharps or other clinical household waste.
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Recycling in flats: mini recycling centres
What a mini recycling centre is, which properties can get one, how to ask for one.
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Clean Streets
Find out about the Clean Streets campaign and meet the Clean Street superheroes.
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Collection of non-commercial, non-household waste
Collection of domestic waste produced by educational establishments, places of worship, charities, hospitals nursing homes, prisons, or residential hostels.
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Guide to the Citizen Portal account
What our Citizen Portal is, how to solve problems when you can’t log in, how to check details from waste forms you’ve submitted.
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Contact us about a waste service
Use our general enquiry form to contact us about a waste service not covered by one of our other forms.