If you're a council tenant or leaseholder, you can have your say on how the housing service is run.
We've launched our new Resident Voice Strategy, setting out how residents will be involved in shaping housing services and influencing decisions.
The strategy explains how you can have your say, how we will listen, and how your feedback will lead to meaningful change.
Read the
pdf
Resident Voice Strategy 2026 to 2028(2.79 MB)
.
Get involved
You can give us feedback online, join a tenant and leaseholder group or forum, take part in events, surveys or consultations and workshops.
Visit our Housing facebook page to get more involved or share experiences.
News
Our Resident Voice Approach, 2026
We're refreshing how residents can influence decisions and help improve our housing services.
As part of our updated resident voice and influence approach, we are introducing new, more inclusive ways for residents to get involved and shape the services we deliver. These include:
- the Resident and Community Panel
- the new High Rise Living Group
- introduction of Scrutiny Bootcamps
These changes support our commitment to widening participation.
Resident and Community Panel
The Resident and Community Panel is a recognised panel of tenants, leaseholders, and representatives from local community organisation.
The panel aims to hold us to account for how were performing and influences decisions before they are made.
Visit Housing Resident and Community Panel to learn more.
Housing Scrutiny Panel and Scrutiny bootcamps
The Housing Scrutiny Panel is a recognised panel of tenants and leaseholders. The Panel helps us to improve our performance and standards.
Scrutiny Bootcamps are short, focused sessions where residents and staff come together to look closely at a specific housing service. They help us understand what is working well and what needs to improve.
Visit Housing Scrutiny Panel for more information.
High-Rise Living Group
We're setting up a new group for tenants and leaseholders who live in high-rise buildings.
The High-Rise Living Group will be an opportunity to talk about communal living areas, building safety, collective wellbeing, and other topics that are important to residents who live high-rise buildings.
Launch event
We're starting the group with a launch event where you can find out more, meet the the team and have your say.
Date: Wednesday 24 June 2026
Time: 6.00pm
Location: City Hall, College Green, Bristol, BS1 5TR
Book your place: register to attend on EventBrite
Get involved
If you're interested in getting involved in the High Rise Living Group but cannot attend the launch event, you can still join or find out more.
- email: tpu@bristol.gov.uk
- call: 0117 352 1444
Leaseholders Forums
The Leaseholder Forum meets 3 times a year.
It gives council leaseholders a dedicated space to discuss the services they receive and suggest improvements.
The next forum is on Tuesday 14 July 2026. Reserve your place.
Visit our council leaseholders page for more information.
Social Housing drop-in events
We support bi-monthly drop-in events for council tenants.
These drop events are in partnership with Black South West Network and other local community organisations.
The events are intended to improve accessibility to council housing services for minoritised communities.
Events will be taking place at various locations around Bristol. Find an upcoming event below and click the link to reserve a spot.
Upcoming drop-in events
Book onto a drop-in event via our Eventbrite links:
- Tuesday 26 May 2026, Easton Community Centre
- Tuesday 16 June 2026, Greenway Centre Southmead
- Thursday 16 July 2026, Faithspace Redcliffe
- Wednesday 16 September 2026, Trinity Centre
- Thursday 5 November 2026, Sea Mills Methodist Church
- Wednesday 20 January 2027, Old St James Church Lockleaze
- Wednesday 24 March 2027, Knowle West Media Centre (KWMC)
Get involved in your local community
If you're a tenant or leaseholder with communal facilities and you have ideas on how to improve them, you can apply to our Environmental Improvement Programme.
You can also:
- get involved with decision making in your area
- find out what's happening in your community and how you can get involved
- find out about the resources and support we offer
Housing News and resources
Resources and support for tenants and leaseholders including the Housing News e-newsletter and events for tenants.
Visit Resident engagement: resources for tenants for more information.
How we consult tenants
We're committed to making sure tenants and leaseholders can influence decisions about housing and landlord services.
Our pdf statement of arrangements for consulting tenants(209 KB) sets out our approach to consulting residents.
The statement include:
- when we'll consult
- how you can take part
- how your feedback is used to inform decisions
Our performance: council housing
View our council housing annual reports and satisfaction surveys, find out how we're regulated.
Visit Our performance: council housing more information.
Support to get involved
We want to make involvement accessible for everyone.
If you'd like to get involved, need help accessing engagement opportunities, or want more information, contact us.