You’ll get support in different ways from our Housing Support Advisers, from social activities to regular contact.
Housing Support Advisers
One of our team of Housing Support Advisers will:
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make sure that schemes are welcoming for you and your visitors
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contact you at least once a week
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let you know about relevant services and benefits
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suggest ways you could become part of the community
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suggest activities you might enjoy
Their duties do not include:
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collecting prescriptions, pensions, shopping, cleaning or laundry
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giving medication, providing personal care or changing dressings
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dealing with anti-social behaviour
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reporting any repairs required to your accommodation
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responding to you being locked out
Designated Housing Support Adviser
Each scheme also has a Designated Housing Support Adviser who will:
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talk to you about your needs
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arrange further support if you need it
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make sure that your information is kept up to date
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let our Emergency Control Centre know about any changes