Make a complaint or give feedback about our children's social work services.
Before you make a complaint, you could try one of the following services:
- report a concern about a child (First Response)
- social care support for children and families
- contact children's social care services
If you'd still like to make a complaint or give feedback complete our online form.
Do you need help making this complaint?
An independent advocate can give you advice and help you make your complaint.
If you're a child or young person and would like an advocate's help, you can ask for one through the Reconstruct Advocacy Service.
If you're an adult complaining on behalf of a child and need support to make a complaint, you can contact The Care Forum Go to https://www.thecareforum.org/ (opens new window).
Other ways to make a complaint or give us feedback
Visit
Visit our Citizen Service Point.
Write to
Customer Relations (100 TS)
PO Box 3399
Bristol
BS1 9NE
Alternative formats
For assistance with making a complaint or giving feedback in another language, braille, larger print or on audio tape, email complaints.feedback@bristol.gov.uk or use the above methods to get in touch.
We can also arrange language interpreters and sign-language interpreters.