Make a complaint or give feedback about our waste services.
Before you make a complaint, you could try one of the following services:
- Report a missed collection
- Report graffiti
- Report flyposting
- Report litter or street sweeping
- Contact us
Phone lines open Monday to Friday 8.30am and 6pm. Closed Wednesday 12pm to 1.30pm.
If you'd still like to make a complaint or give feedback complete our online form.
Other ways to make a complaint or give us feedback
Visit our Citizen Service Point.
Customer Relations (100 TS)
PO Box 3399
For assistance with making a complaint or giving feedback in another language, braille, larger print or on audio tape, email email@example.com or use the above methods to get in touch.
We can also arrange language interpreters and sign-language interpreters.