What car park problems you can report and how to report them.
To report a problem with:
- parking charges or enforcement, use our contact parking services form
- a Revive electric vehicle charging point, email revivesupport@engie.com or call 0300 300 3838
What car park problems you can report
You can tell us about:
- graffiti in a car park
- damage to a car park surface or structure, for example potholes or damaged railings
- lighting issues in a car park
- problems with a Pay and Display machine
- sign or car park marking problems, for example faded markings between parking bays
- problems with bins in a car park, for example an overflowing or damaged bin
- car park accessibility issues, for example an out-of-order lift or missing stairwell railings
How to report a problem in a car park
If the problem is likely to cause an accident or injury, call:
- 0117 922 2100, Monday to Friday, 8.30am to 6pm
- 0117 922 2050, all other times
Otherwise, report a problem on our map:
- pick the location of the problem: use a postcode, street name, or let your device find your location
- car parks or Pay and Display machines will appear on the map
- select the car park or Pay and Display machine you want to report a problem in